Adventures in etailing

[dvandom]

So, this morning I tried to order some sugar-free candy online (none of the local stores carry the brand any more, and I like it independent of the sugar-free-ness). I forgot to enter my email address and got sent back to fill it in.

Apparently, when this happened, it wiped my physical address from the sheet and then didn't complain when I re-submitted without a shipping address. So they called my contact phone (which wasn't erased) at work, but I was teaching, so they got my answering machine.

Then, somehow, they got ahold of the number for our group secretary and called her, confusing the heck out of her and not saying what this was all about until she'd given them my shipping address at work.

I do have stuff sent to work sometimes (if it's FedEx, or something expensive enough I don't want to risk it being left at my door), but two pounds of candy ain't in either category. ;)


Anyway, someone's e-store has broken elements, eh?